These case studies show how some irritating, stressful or time consumming business processes that impede on productivity or reduce profits were handled.
Client: Wray Park residential Care Home, Reigate, Surrey. - One of the best care homes in Surrey and the recipient of the Best Employer (Care Homes) for 2005 and 2006.
Business needs: To allow staff from 3 sites remote access their work together and to allow them have different access rights.
OUR SOLUTION: Designed, implemented and cabled the network in the 3 sites linked them all using a secured VPN. Setup a central server with server 2003 terminal server. Designed the backup systems and is involved in the day to day IT support such as configuration, trouble shooting etc.
Result: More effecient way of working staff do not have to worry about IT systems.
OUR SOLUTION: Designed, implemented and cabled the network in the 3 sites linked them all using a secured VPN. Setup a central server with server 2003 terminal server. Designed the backup systems and is involved in the day to day IT support such as configuration, trouble shooting etc.
Result: More effecient way of working staff do not have to worry about IT systems.
Client: AI Analyticals, EC1, London. A small but fast growing Market research firm in Central London.
Business need: To produce a model that accurately predicts the rate at which
varieties of goods need to be supplied to the warehouse by different suppliers and to also predict the rate
at which each product should be taken to different retailers from the warehouse.
OUR SOLUTION: With SAS V8, developed routines for logistic regression and other models, eliminated less predictive variables within the models and tested each of them using methods such as jackknife, bootstrapping, chi square t-ratios etc to validate the models. These models were incorporated into their CRM system.
Result: Saved client 30% less than how much an IT contactor would have charged
OUR SOLUTION: With SAS V8, developed routines for logistic regression and other models, eliminated less predictive variables within the models and tested each of them using methods such as jackknife, bootstrapping, chi square t-ratios etc to validate the models. These models were incorporated into their CRM system.
Result: Saved client 30% less than how much an IT contactor would have charged
Client: Down2Town Estate Agency, N1, London
Business needs: Consultant needed in the computerisation of the office.
OUR SOLUTION: Designed and implemented the computer network systems and developed the business website www.down2town.co.uk Constructed the IP based CCTV for staff to monitor the office.
Result: Many labour intensive tasks have been made easier though the introduction of IT.
OUR SOLUTION: Designed and implemented the computer network systems and developed the business website www.down2town.co.uk Constructed the IP based CCTV for staff to monitor the office.
Result: Many labour intensive tasks have been made easier though the introduction of IT.
Client: Best One Supermaket, A large independent supermarket in Gravesend, Kent.
Business needs: Proper accountability of stock and better customer services for the supermarket.
OUR SOLUTION: Designed and implemented the computer network for the 2 Till Operations (Customer services) and back office (for staff). Developed and coded the EPOS system used by the supermarket.
The result: Usual long customer queues were shortened. Goods going out of stock became easier to know without having to waste time doing stock taking.
OUR SOLUTION: Designed and implemented the computer network for the 2 Till Operations (Customer services) and back office (for staff). Developed and coded the EPOS system used by the supermarket.
The result: Usual long customer queues were shortened. Goods going out of stock became easier to know without having to waste time doing stock taking.
Client: Favourites Chicken & Ribs, Redhill, Surrey: One of the largest Fast Food franchises in the UK.
Business needs: Keeping track of home based customers and revenue made from them and customers that come into the restaurant.
OUR SOLUTION: Designed, developed and project managed the Fast foods ordering system both for the home based customers and customers who come to the restaurant.
Result: Better customer services, proper stock control and efficient working practice for the staff
OUR SOLUTION: Designed, developed and project managed the Fast foods ordering system both for the home based customers and customers who come to the restaurant.
Result: Better customer services, proper stock control and efficient working practice for the staff
Client: Image Medical Diagnostics, PortHacourt, Nigeria: One of the largest largest medical labs in South East Nigeria.
Business needs: Reducing fraud, keeping track of tests and reducing patient waiting time
OUR SOLUTION: Adapted our Patient Laboratory Information Management System (LIMs) to suit the business needs. Consulted client as to what hardware to purchase. Made sure that the system worked well on the Local Area Network. Provided local support to the users.
Result: Business objectives met: Fraud elimination achieved, patient waiting time reduced and lab consumables no longer wasted.
OUR SOLUTION: Adapted our Patient Laboratory Information Management System (LIMs) to suit the business needs. Consulted client as to what hardware to purchase. Made sure that the system worked well on the Local Area Network. Provided local support to the users.
Result: Business objectives met: Fraud elimination achieved, patient waiting time reduced and lab consumables no longer wasted.
Client: Fil-Thai Hellas: Warehouse and supermarket chain, Athens - Greece.
Business needs: Lack of proper inventory control of goods at the warehouse,
lack of group coordination with its supermarket chain
OUR SOLUTION: Customised our warehouse management system to suit the Greek accounting law. Also, we adapted our EPOS system to display in Greek. Then linked both systems together. Head Office can see what is going on in the supermarket chain.
Result: Unified accounting and inventory control system provided according to the Greek regulations.
OUR SOLUTION: Customised our warehouse management system to suit the Greek accounting law. Also, we adapted our EPOS system to display in Greek. Then linked both systems together. Head Office can see what is going on in the supermarket chain.
Result: Unified accounting and inventory control system provided according to the Greek regulations.
