These case studies show how some irritating, stressful or time consumming business processes that impede on productivity or reduce profits were handled.
Client: Wray Park residential Care Home, Reigate, Surrey. - One of the best care homes in Surrey and the recipient of the Best Employer (Care Homes) for 2005 and 2006.
Business needs: To allow staff from 3 sites remote access their work together and to allow them have different access rights.
OUR SOLUTION: Designed, implemented and cabled the network in the 3 sites linked them all using a secured VPN. Setup a central server with server 2003 terminal server. Designed the backup systems and is involved in the day to day IT support such as configuration, trouble shooting etc.
Result: More effecient way of working staff do not have to worry about IT systems.
Client: AI Analyticals, EC1, London. A small but fast growing Market research firm in Central London.
Business need: To produce a model that accurately predicts the rate at which varieties of goods need to be supplied to the warehouse by different suppliers and to also predict the rate at which each product should be taken to different retailers from the warehouse.
OUR SOLUTION: With SAS V8, developed routines for logistic regression and other models, eliminated less predictive variables within the models and tested each of them using methods such as jackknife, bootstrapping, chi square t-ratios etc to validate the models. These models were incorporated into their CRM system.
Result: Saved client 30% less than how much an IT contactor would have charged
Client: Down2Town Estate Agency, N1, London
Business needs: Consultant needed in the computerisation of the office.
OUR SOLUTION: Designed and implemented the computer network systems and developed the business website www.down2town.co.uk Constructed the IP based CCTV for staff to monitor the office.
Result: Many labour intensive tasks have been made easier though the introduction of IT.
Client: Best One Supermaket, A large independent supermarket in Gravesend, Kent.
Business needs: Proper accountability of stock and better customer services for the supermarket.
OUR SOLUTION: Designed and implemented the computer network for the 2 Till Operations (Customer services) and back office (for staff). Developed and coded the EPOS system used by the supermarket.
The result: Usual long customer queues were shortened. Goods going out of stock became easier to know without having to waste time doing stock taking.
Client: Favourites Chicken & Ribs, Redhill, Surrey: One of the largest Fast Food franchises in the UK.
Business needs: Keeping track of home based customers and revenue made from them and customers that come into the restaurant.
OUR SOLUTION: Designed, developed and project managed the Fast foods ordering system both for the home based customers and customers who come to the restaurant.
Result: Better customer services, proper stock control and efficient working practice for the staff
